In order to adjust with changes that occur at the local, regional and global level, there is a need for fundamental changes in management within government institutions and studying means to offer these in benefit toward services and goods. This requires the adoption of a modern concept of administrative reform that suits the changes experienced by the public administration in Iraq, as the traditional conception of management is no longer able to cope with modern developments.
The past years have been characterised by many developments and challenges that have had a direct impact on public administration, and most important among these challenges is creating the role of the state, environmental and political changes and developments in the information and communication technologies. Thus, in order to enable the public sector to cope with the economic, technological and environmental changes recent advances in the management and the experiences of other countries in how to deal with such changes and developments should be taken into account and analysis.
This study aims to shed light on the difficulties in public administration in Iraq, the existing difficulties experienced and proposed reforms all in accordance with the concept of modern public administration, with an emphasis on aspects of reform of the administrative system according to the modern concept of public administration, and administrative reform programs that have adopted the traditional model and neglected aspects of it. This research emphasizes on the administrative reform process in accordance with the modern concept of public administration by aspects of monitoring and control in financial costs, transparency, administrative decentralisation, customer satisfaction, focusing on shopping mechanism, and finding specific performance standards, supporting enthusiasts of modern public administration as a framework for administrative reform debating the opinion that the public administration sector has become more inflated, less effective and productive efficiency, quality and accountability can be upgraded and improved in public sector institutions.
The main focus of this study is attentive on the argument that the current administrative reform efforts that are according to the traditional concept for the management of the public sector, does not suit the changes experienced by the Iraqi public administration sector. The study sheds light to the importance of the principles of modern management and its role in the prosperity of any organization, with the presence of neglect that affected public administration in the land of Mesopotamia.
Al-Bayan Centre worked to emphasise the necessity for reform by essentially preparing an appropriate strategy for every government organisation plan, which takes into account the preparation of systems and working methods and policies with a focus on the goals set, taking into account adjustment according to emerging developments and crystalise foundations of manager selection, their training for the purpose of completing their work to the fullest potential. Measuring the capabilities of managers is by comparing the outputs with the inputs, which effectively measures the achieved performance; output in terms of quantity and quality in the framework of the objectives, policies and systems in place, while inputs include all resources within government institution activities.
The study also addresses the necessary qualifications to fill all the jobs with the suggestion that management reform of the state apparatus in Iraq occurs gradually beginning in small government department; similarly to what you take into account with the results of an experiment slowly for the purpose of modifying the program depending on the circumstances and necessities, with an emphasis on the importance of supporting these reforms by the highest political level, and that these reforms placed on a practical scale to measure the results during the process for the purpose of assessing the success of the program at each stage.